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Memorial Day Sale! 25% Off | Coupon NEVERFORGET

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FAQ'S

COMMON QUESTIONS... AND ANSWERS

Bedding

Thread Count

While the idea of thread count resulting in quality has been debunked -- it's the quality of the yarn that matters -- all Bamboo sheet sets sold by Wooflinen are 300TC.

This is the optimal thread count for bamboo bedding to ensure nothing hinders the material's ability to breathe.

For French Linen, the material is measured not by thread count but by GSM, of which our average GSM is about 130.

Washing instructions

Quick and simple washing instructions...

  1. Wash warm and spin medium to high. For more difficult stains and dirt, washing hot is okay. Fabric softener is not necessary for bamboo bedding, but if you want to add some for scent, we recommend half at most.
  2. Separate. Be sure to dry the duvet cover separate from the rest of the bedding. This will allow for quicker drying teams and prevent knotting.
  3. Dry at medium heat. Due to the breathability of both bamboo and linen, higher temperatures are not necessary. If want to use hotter temperatures, we ask that you at least wait until after your first four (4) washing cycles.
Bleach

For Linen, never use any sort of bleach.

For Bamboo, Oxygen Bleach is okay, such as OxiClean.

Never use Chlorine Bleach.

Iron

Never iron your bedding. Any wrinkles will come out naturally with a little bit of time. The more natural humidity, the quicker wrinkles release.

Viscose Derived from Bamboo?

Any time we mention "bamboo bedding", this means bedding made from viscose derived from bamboo. This is the very same as bamboo bedding, and acknowledges that natural bamboo must be treated and manufactured to create the yarn.

Product and warranty

Cancel or Change Order?

All orders are typically shipped in under 24 hours. If you need to cancel or change your order, please reach out to us ASAP and provide your order number.

Order Tracking?

All orders, unless locally delivered, will come with a shipment tracking number. The tracking will be emailed at time of shipping, usually within 24 hours of your order.

Bulk, Wholesale or AirBnb Orders?

We offer special packages and deals for bulk, wholesale and AirBnb properties. Please email us with inquiries.

What is the warranty

We love our sheets, and pass our high expectations onto our customers. That being the case, we offer a no-risk 100 days after arrival of your purchase. Through typical usage, if your sheets were to ever rip or “fall apart”, we will work with you to swap out the damaged item with a replacement.

Payment and Returns

Alternative Payments

All payment options will be supplied at time of checkout.

We are working on accepting cryptocurrency as well.

Returns

Please review our refund policy.

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.